In the form of Laravel Project, mail doesn't recieve from user but thank you mail goes to the user.

Updated: Feb 17, 2025

In the form of Laravel Project, mail doesn't recieve from user but thank you mail goes to the user.

To troubleshoot the issue where a user's email isn't being received but a thank you mail is being sent in a Laravel project, follow these steps:

  1. Check your email configuration: First, ensure that your email configuration is set up correctly in the .env file. The following variables should be set:

    • MAIL_MAILER: Set it to smtp if you're using an external SMTP server or mail if you're using the built-in mail function.
    • MAIL_HOST: The SMTP server address.
    • MAIL_PORT: The SMTP server port number.
    • MAIL_USERNAME: Your email address.
    • MAIL_PASSWORD: Your email password.
    • MAIL_ENCRYPTION: The encryption method used by your SMTP server.
  2. Test your email configuration: Use Laravel's built-in mail testing function to check if your email configuration is working correctly. Run the following command in your terminal:

    php artisan mail:test
    

    If the test is successful, you should receive an email at the email address specified in the MAIL_FROM_ADDRESS variable in your .env file. If the test fails, you'll see an error message.

  3. Check your user registration code: Check the code responsible for sending emails during user registration. Make sure that the to email address is set correctly and that the user's email address is being passed to the email function correctly.

    For example, if you're using Laravel's built-in registration functionality, the email is sent in the register method of the RegistersUsers controller. You can check the code by running the following command:

    php artisan make:controller RegistersUsers --resource
    

    Then, open the RegistersUsers.php file and check the register method:

    protected function register(Request $request)
    {
        $this->validate($request, [
            'name' => 'required|string|max:255',
            'email' => 'required|string|email|max:255|unique:users',
            'password' => 'required|string|min:6|confirmed',
        ]);
    
        User::create([
            'name' => $request->name,
            'email' => $request->email,
            'password' => Hash::make($request->password),
        ]);
    
        event(new Registered($user = $this->create($request->all()));
    
        $this->guard()->login($user);
    
        return $this->registered($request, $user)
            ?: redirect($this->redirectPath());
    }
    
    protected function registered(Request $request, $user)
    {
        Mail::to($user)->send(new WelcomeMail($user));
    
        return redirect($this->redirectPath())
            ->with('status', __('Your registration is complete.'));
    }
    

    Make sure that the Mail::to($user) line is sending the email to the correct email address.

  4. Check your email logs: Laravel provides email logs that can help you diagnose email delivery issues. You can view the logs by running the following command:

    php artisan tinker
    \Illuminate\Support\Facades\Mail::log('Email sent to {email}', ['email' => '[email protected]']);
    

    Replace [email protected] with the user's email address. This will log the email event with the user's email address. You can then check the logs by running the following command:

    php artisan tinker
    php artisan log:tail
    

    Look for the email log entry to see if there are any errors or issues with the email delivery.

  5. Check your SMTP server: If none of the above steps help, check your SMTP server configuration and settings. Make sure that your SMTP server is configured correctly and that your email account has the necessary permissions to send emails. You may need to contact your email provider for assistance.

  6. Use a third-party email service: If you're still having issues, consider using a third-party email service like SendGrid, Mailgun, or Amazon SES. These services provide reliable email delivery and can help you troubleshoot any email delivery issues. You can easily integrate these services with Laravel using their respective Laravel packages.