Laravel Mailgun email going to log instead of inbox.

Updated: Feb 05, 2025

Laravel Mailgun email going to log instead of inbox.

When using Laravel and Mailgun for sending emails, there might be situations where the emails are being delivered to the log instead of the intended recipient's inbox. This issue can occur due to various reasons, and in this answer, we will discuss some common causes and solutions.

  1. Sender Email Address: Ensure that the sender email address is valid and not marked as spam or blacklisted. Mailgun maintains a real-time blacklist, and if your sender email address is on the list, emails will be delivered to the log instead of the inbox. You can check the Mailgun blacklist by visiting the Mailgun dashboard and navigating to the "Blacklist" tab.

  2. Recipient Email Address: Check if the recipient email address is valid and exists. If the email address is incorrect or non-existent, the email will be delivered to the log instead of the inbox. You can use email validation tools like MailTester or VerifyEmailAddress to check the validity of an email address.

  3. Content Filtering: Mailgun provides content filtering to help prevent spam and phishing emails. If the content of your email matches the filtering rules, it will be delivered to the log instead of the inbox. You can check the Mailgun filtering rules by visiting the "Filtering" tab in the Mailgun dashboard.

  4. Authentication: Ensure that your Laravel application is authenticated with Mailgun. You can check the authentication status by visiting the "Keys" tab in the Mailgun dashboard and checking the status of the API key or domain key used by your Laravel application.

  5. Laravel Configuration: Check your Laravel configuration file (.env) to ensure that the Mailgun API key and domain are correctly configured. The following configuration variables should be set:

MAIL_MAILER=smtp
MAIL_HOST=smtp.mailgun.org
MAIL_PORT=587
MAIL_USERNAME=api
MAIL_PASSWORD=<your-api-key>
MAIL_ENCRYPTION=tls
  1. Laravel Code: Check your Laravel code for any errors or issues that might be causing the email to be delivered to the log instead of the inbox. For example, if you are using the wrong Mailgun domain or API key, or if you are not properly handling email exceptions, it could result in the email being delivered to the log instead of the inbox.

  2. Firewall or Network Issues: Check if there are any firewall or network issues that might be preventing the email from being delivered to the inbox. For example, if your email server is blocking the Mailgun IP addresses, the emails will be delivered to the log instead of the inbox. You can check the Mailgun IP addresses by visiting the "Warm-up" tab in the Mailgun dashboard and downloading the IP address list.

In conclusion, there are several reasons why a Laravel Mailgun email might be delivered to the log instead of the inbox. By following the steps outlined above, you can identify and resolve the issue, ensuring that your emails are delivered to the intended recipients.